Slots / App
cricket24 collects and uses your information to keep your wallet, transactions and profile working correctly. Access to this platform and its features depends on your local law and eligible regions.
When you open an account with cricket24, we collect the information you provide during registration — your name, contact details and payment method preferences. This includes data tied to your Nagad or Upay wallet when you link it for deposits and withdrawals. We use this data to process your transactions, verify your account identity and keep your session secure across devices. We do not sell your personal data to third parties. Information shared with payment processors like Nagad and Upay is limited to what those services need to complete your transaction. We retain your account records for as long as your account remains active and for a period after closure as required by applicable rules. Cookies and similar tools are used on this site to remember your session, language preference and login state. You can manage cookie settings through your browser. Some features may not work correctly if certain cookies are disabled. This policy applies to all data collected through the cricket24 website and account dashboard. Availability of services described here depends on your local law and eligible regions.
Understanding what falls inside and outside this policy helps you know exactly what we are responsible for and where your choices sit.
All data collected when you register, log in or update your cricket24 profile is covered by this policy. This includes your email, phone number and any identity documents submitted during verification.
Deposit and withdrawal records processed through your linked Nagad or Upay wallet are covered. We hold transaction logs in your account dashboard so you can review them at any time.
Pages, game content and promotional notices you view on cricket24 are covered. We may log which sections you visit to improve how the site works for you.
Payment processors, game studios and any external links you follow from our site operate under their own privacy terms. This policy does not extend to those third-party services or their data practices.
You have the right to review the personal data cricket24 holds on your account. Log in to your dashboard and open the account settings section to see your stored profile details, linked payment methods and transaction history. If any information is incorrect — a phone number, email address or payment preference — you can update it directly from the same settings page. If you want to ask a question about how your data is used, or if you believe something has been recorded incorrectly and cannot fix it yourself, you can reach our support team through the contact routes listed on the site. We will respond to data queries through the same channel you used to contact us. Requests to close your account and remove your data are handled by the support team and are subject to any retention requirements that apply under relevant rules.
Open account settings after logging in to see your stored profile data, linked wallets and full transaction log.
Update your email, phone number or payment method preferences directly from the account settings page without contacting support.
Contact support through the published routes on cricket24 if you have a question about how your specific data is stored or used.
Submit a closure and data removal request through support. Processing is subject to applicable retention rules and will be confirmed by the team.
If you have a question about your data or this policy, use any of the contact routes published on cricket24. We handle data queries through the same channel you write to us on.
Open the chat widget on cricket24 to ask a data or account question directly. Available through the site when you are logged in or on the contact page.
Send your data query to the support email address listed on the cricket24 contact page. Include your registered account email so we can locate your records.
Many data requests — reviewing records, updating details, checking transaction history — can be handled without contacting support by going to your account settings directly.
We apply standard security measures to protect the data stored in your cricket24 account, including encrypted connections when you log in or complete a transaction through Nagad or Upay.
Your account data is stored on secured servers. We limit access to personal records to the processes and personnel that need them to operate your account and handle support queries.
We use session cookies to keep you logged in and remember your preferences. Analytics tools may record page-level behaviour in aggregate. You can adjust cookie permissions in your browser settings.
We keep your account data for as long as your account is active. After closure, records are retained for the period required under applicable rules before being removed from active systems.
If this policy changes in a material way, we will post the updated version on cricket24. Continuing to use your account after a posted update means you have seen the revised terms.
Answers to the questions we hear most often about how your data is handled on this platform.
We collect the name, email address, phone number and payment method details you provide during registration. If you link a Nagad or Upay wallet, we also hold the reference data needed to process your deposits and withdrawals.
We share only the data that payment processors like Nagad and Upay need to complete your transactions. We do not sell your personal information. Game studios on the platform do not receive your account or payment data.
Log in and open your account settings. Your profile details, linked payment methods and full transaction history are visible there. If something looks wrong, you can correct most fields directly from that page.
Yes. Contact support through the published routes on cricket24 and request account closure with data removal. The team will confirm the request and process it subject to any retention requirements that apply.
We use encrypted connections for login and all transactions. Access to stored personal records is restricted internally. Your Nagad and Upay transaction data is handled only through the secure channels those payment services provide.
This policy applies to all accounts on cricket24. Access to the platform and its features depends on your local law and eligible regions. If you are unsure whether the service is available where you are, check the terms page or contact support.